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Job Descriptions 
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Continuous Quality Improvement Coordinator

QUALIFICATIONS:
Minimum bachelor's degree; master's preferred in social work or human service field. Two to three years experience in child welfare or related field. Knowledge of statistics, data collection, outcome measurements helpful. Computer literacy required.

JOB FUNCTION:
Responsible for the development and implementation of a plan for continuous quality improvement of services for all service areas. The CQI Coordinator shall:

Develop a CQI plan in conjunction with the Executive Director.
Head an agency-wide CQI committee
Collect data to track areas of improvement.
Generate a quarterly CQI report.
Work with each team to develop and track client satisfaction surveys.
Oversee peer review of records.
Supervise internal audit of records.
Participate as needed on the administrative team.
Respects limits and maintain the helping role appropriate to the position.
Respect racial, ethnic and cultural differences of staff and clients.
Perform all other duties as assigned.

SUPERVISION:
The Continuous Quality Improvement Coordinator is directly responsible to the Executive Director.


 

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