Job
Descriptions
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Director of Quality Improvement and Corporate
Compliance Officer
Location: North East United States
SUPERVISOR: Vice President Quality Improvement
JOB SUMMARY: Help improve services and measure outcomes throughout all affiliated organizations. Assure all stakeholders that the services of all affiliated organizations meet or exceed stated objectives and comply with relevant standards consistently.
DIMENSIONS:
Exempt 30 hours per week. Position has responsibility for managing the system-wide corporate compliance program. As a result, this position has direct access to the president, governing body and all other senior management, and legal counsel.
ESSENTIAL FUNCTIONS
1. Assist in the development of an
agency-wide quality improvement plan
2. Function as the Corporate Compliance Officer and lead in the development of a
corporate compliance plan
3. Keep current with and communicate all relevant Office of Inspector General (OIG),
State and Health Care Finance Administration (HCFA) regulations, fraud alerts
and advisory opinions
4. Work with directors and teams to assess and ensure compliance with quality
improvement and corporate compliance plan against internal (policy/procedure)
and external (contract/program) requirements; report regularly on results
5. Regularly survey internal and external customers to evaluate and improve the
quality of business processes and client services
6. Help organize and facilitate regularly scheduled training with directors,
team leaders and staff as needed to educate and implement quality and corporate
compliance as a strategy
7. Help develop training for all employees in quality improvement principles and
corporate compliance requirements
8. Assist in representing agency to accrediting bodies to help facilitate and
coordinate accreditation processes, to ensure satisfactory completion, and to
improve compliance
9. Become knowledgeable about state of the art business trends, management
process techniques, and measurement tools through continuing education
10. Participate in affiliate organization and agency-wide staff meetings, work
groups, training and development and other program related activities as
appropriate
11. Lead, facilitate or advise affiliate specific and/or organization-wide
quality teams as requested
12. Assist in the development of quality assurance practices, such as record
reviews, for affiliate organizations
13. Participate in the regional quality networks
14. Serve on various committees as requested
15. Participate in Job and Facility related training as appropriate
16. Demonstrate a commitment to Quality Improvement
17. Perform other duties as assigned as it relates to the essential functions of
position
ACCOUNTABILITIES
* Productivity
* Attitude toward supervision
* Attitude toward clients, residents and families
* Quality of work
* Attitude toward employer
* Ability to work with co-workers
* Job knowledge
* Dependability
* Initiative/responsibility
* Mutual accountabilities (Attachment A)
* All items under nature and scope of position
* Annual goals as defined during previous year evaluation process
QUALIFICATIONS
* Related BA/BS (Master's Degree
Preferred)
* Five to ten years management experience, with a working knowledge of
management, benchmarking, outcome measurement, team development and quality
tools (preferably in a child welfare or long term care environment)
* Knowledge of statistics, data collection and survey design helpful
* Database management and/or development helpful
* Highly developed organizational, interpersonal and management skills
* Computer literacy required
* Ability to perform functions as itemized in nature and scope of position
* Ability to perform functions as itemized in physical and environmental
requirements of the job as attached
