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Comm100

100% Communication, 100% Success

Overview

Comm100 provides open source and free hosted customer service and communication software for businesses. With Comm100’s fully integrated products, you can have a 360 degree view of your customers and potential customers in one integrated web portal, so you can understand them better. You can see:

  • If your customers have been to your web site; when, which pages and how many times;
  • If your customers have chatted live with your online support reps;
  • If your customers have sent you any emails;
  • If your customers have posted any threads in your forum;
  • If your customers have opened any of your newsletters or clicked any links;

comm100prodDetails
Comm100 is committed to developing and managing fully integrated customer service software to enable you to communicate with your customers effectively through multiple communication channels. Comm100 products include Live Chat, Forum, Newsletter, Knowledge Base, Email Ticket, Issue Tracking(coming soon), Self-Service Portal (coming soon) and more. All the applications can run either independently or with other applications. You can choose among the applications according to your own business needs.

  • Live Chat (live support/live help/live chat software)
    Allows instant online communication between website visitors and businesses, helping to promote sales and improve services.
  • Newsletter (email marketing/newsletter software)
    Makes it easy to start a successful email marketing campaign, with customizable email templates, high inbox delivery rate and all-round sending report.
  • Email Ticket (email response /email management software)
    Helps businesses manage and respond to customer queries from multiple communication channels effectively.
  • Forum (forum software/hosting forum)
    Enables both business-to-customer and customer-to-customer communication, serving to minimize repetitive support cycles and increase self-problem-solving rate.
  • Knowledge Base (knowledge base/FAQ software)
    Fulfills the improvement in customer support quality & efficiency, the decreased work with frequently asked questions and the reduction in staff training time.

For more information about Comm100, please visit: http://www.comm100.com/.

How Can I Help You?We bring an array of expertise to help you achieve business success.

What People Are Saying

  • client

    “Working with Brian has been one of if not my favorite working relationships. We first met when I started as the marketing director at Bethesda Blues & Jazz. Brian's company, Loebig Ink helped immensely with marketing support in relation to SEO, a new website relaunch, social media & email management, and in depth monthly analytical reports.  linkedin-icon

    Cooper London, Marketing Director
  • client

    “Loebig Ink has been a huge help to me and my business. First I had a website designed by professionals and he made it shine, improved my SEO with fantastic results, and then I designed my own website from scratch which he then did it all over again. Works diligently to make sure everyone is successful, and he truly is a master of collaboration. I can't thank Brian enough for his hard work at helping me make sure I was a success from my efforts on the web. linkedin-icon

    Dr. Justin Klein, Got Your Back Total Health
  • client

    “Brian is very professional and knowledgeable, but most of all I liked the fact that he did not overwhelm me with suggestions; instead, he motivated me with a "small attainable goals" approach. The tasks he gave me to complete were simple but they made a huge difference in my business and the results are incredible. As a business consultant and a social media guru, he has an invaluable wealth of knowledge to share. linkedin-icon

    Precious Turner, Consultant
  • client

    “I will honestly say that I have no ability in terms of search engine optimization and web development. That is why finding Brian and his company was such a godsend. Just this last week, I had someone call me and say that I had the web presence for hypnotist in Manassas wrapped up. That is in no small part because of Brian's exceptionally good work. He really is the go-to person for creating an excellent website and getting increased visibility. linkedin-icon

    Tim Horn, Owner
  • client

    “Loebig Ink redid my existing dreadful website. The difference is night and day! I dealt with Robin, who orchestrated and designed each page as well as the owner, Brian, who walked me through a training session when the website was complete. They both taught me the protocols in making adjustments to the site whenever I wanted. There is simply no question that the new website they created increased both traffic and business. Everything was done at an affordable price and built to perfection. I cannot recommend Loebig Ink enough! linkedin-icon

    James Bonato, Owner/Videographer

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